String's proprietary “End-to-End Process Methodology” is designed to turn work around at highly efficient speeds and high levels of quality.
This three phase methodology ensures we meet and exceed SLA's.
Phase 1: Research and analysis where client specific requirements are captured and current processes analyzed
Phase 2: Transition & migration where the production process is tested and early stage failure analysis is done
Phase 3: Final production where the learning from the transition stage is evolved into a production process
Webex, Video conferences
Onsite/offshore process managers
Sampling & Documentation
Bench marking
Failure analysis
Technology need analysis
Resource analysis
Training needs analysis
Security layers
Communication protocols
SLA's
Project management procedures
Resource allocation
Deployment of technology
Six Sigma methods & analysis
Error profing/Software validation
Ongoing training
Resource management
Account management
Re-engineering
Continual improvement
Mortgage processes are highly specialized. Through our proprietary process methodology, we manage your most complex tasks while you focus on growing your business.
And our impeccable customer service will ensure you enjoy working with us.