Gokul Venkat is Director of Operations for SitusAMC’s String Real Estate Information Services. In this role, he oversees String’s India Operations with responsibility for revenue growth, profitability and employee engagement. Mr. Venkat collaborates with String’s sales teams to ensure customer satisfaction by oversight and management of customers’ service level agreements.
With over 25 years of overall experience in BPO with specific focus on the title industry for more than 15 of those years, Mr. Venkat provides strategic direction for ensuring productivity, operational efficiency and scalability. He created the architecture for String’s Tier 2 and Disaster Recovery centers for Title Production. At String, Mr. Venkat leads HR and IT functions as well.
Prior to joining String, Mr. Venkat worked with a leading industrial and business research information group in India.